good 111 Terms and Conditions

good 111 (referred to in this document as the "Platform", "we", or "service") is an online gaming and sports betting service. These terms and conditions ("Terms") define the legal agreement between good 111 and its users ("you", "member").

By registering on good 111 or continuing to use the platform, you confirm that you have read all clauses of these Terms and agree to abide by them. If you do not accept these Terms, please refrain from using the platform.

Age requirement: All gaming and betting services on good 111 are available only to persons aged 21 or older. No underage person may use the platform. You must confirm this age requirement when creating an account.

To create a valid account on good 111, the following conditions must be met:

• You must be 21 years of age or older.
• Each person may create only one account. If multiple accounts belonging to the same person are detected, all of them will be closed and the funds held may be forfeited.
• All information provided at registration — name, mobile number, date of birth — must be complete, accurate, and genuine.
• Creating an account in someone else's name or under a false identity is strictly prohibited.
• Keeping your account password secure is entirely your responsibility. good 111 is not liable for any unauthorised access to your account.
• If you believe your account security has been compromised, notify our support team immediately.

The account is for personal use only. Operating an account on behalf of a third party or any other person is not permitted.

good 111 reserves the right to verify your identity at any time. Verification is typically required before initiating a withdrawal or carrying out a large transaction.

What may be required for verification

• A copy of your National ID (NID) or passport.
• OTP verification to confirm your active mobile number.
• Information required to confirm ownership of your payment method.

If verification is not completed on time, account activity may be temporarily restricted. good 111 notes that this process is carried out solely to ensure the security of your account.

The following mobile banking and bank transfer methods are supported for financial transactions on good 111: bKash, Nagad, Rocket, Upay, and bank transfer (including Dutch-Bangla Bank, BRAC Bank, and other major Bangladeshi banks).

Deposit conditions

• Minimum deposit: ৳300.
• Deposits must be made only from a payment account registered in your own name.
• Deposits made through a third party will not be accepted and will be returned.
• Transactions in cryptocurrency or any other digital currency are not supported.

Withdrawal conditions

• Minimum withdrawal: ৳800.
• Withdrawals are typically completed within 10–45 minutes.
• The withdrawal method must match the deposit method.
• Withdrawals may be delayed if verification has not been completed.
• Any funds derived from a bonus must meet the relevant wagering requirements before withdrawal.

good 111 reserves the right to temporarily hold any unusual or suspicious transaction.

good 111 offers various bonuses and promotional offers. Each bonus has its own terms, which are clearly stated on the offer page. Please read those terms carefully before claiming a bonus.

General bonus terms

• Welcome bonus: 120% bonus on the first deposit, up to ৳15,000. The wagering requirement for this bonus is 20x. For example, a ৳1,000 deposit will add ৳1,200 in bonus — total balance ৳2,200 — and to withdraw the bonus amount you must wager ৳1,200 × 20 = ৳24,000.
• Winnings from a bonus are subject to the same wagering requirements as the bonus itself.
• Bonus balance is not cash and cannot be withdrawn directly.
• A promotion applies once per member, per household, per device, or per IP address — unless the offer states otherwise.
• good 111 reserves the right to modify or withdraw any bonus offer at any time.
• In the event of a clear breach of bonus terms, the bonus and any associated winnings may be cancelled.

See the relevant offer page for full terms of each bonus. For answers to common questions, you may read our Frequently Asked Questions (FAQ) page.

All casino games, slots, live casino, and sports betting available on good 111 are governed by specific rules.

General betting rules

• Each game has its own rules, which can be found within that game's interface.
• If a game result is inconsistent due to a technical error, that round will be considered void and the staked amount will be returned.
• good 111 is not responsible for a voluntary disconnection during a game.
• good 111 is not liable for losses caused by network outages.

Sports betting rules

• Odds may change based on conditions during live play.
• Once a bet is confirmed, a subsequent change in odds will not affect that bet.
• If an event is cancelled or postponed, bets will be settled in accordance with good 111's standard rules.
• good 111 reserves the right to void any bet that contains an obvious error in odds or information.

The following activities are strictly prohibited on good 111, and if detected may result in account closure as well as legal action:

• Fraud, cheating, or attempting to manipulate the gaming system by unfair means.
• Using the platform for account trafficking or illegal financial transactions.
• Operating multiple accounts to exploit bonuses in breach of the bonus terms.
• Attempting to manipulate games using automated software, bots, or any other technical means.
• Exploiting any technical error or vulnerability in the platform.
• Attempting to gain unauthorised access to another member's account.
• Attempting to influence the support team through threats, harassment, or abusive behaviour.

All content on the good 111 platform — logos, graphics, design, software code, text, and other elements — is fully protected under good 111's intellectual property rights.

You may view and use the platform's content for personal and non-commercial purposes. However, republishing, distributing, modifying, or using any content for commercial purposes without prior written permission from good 111 is strictly prohibited.

good 111 strives to operate its services to the highest standard. However, good 111's liability is limited in the following areas:

• Service disruption caused by internet outages, power failures, or other external factors.
• Any issues arising from third-party game or software providers.
• Losses resulting from a member's own negligence or breach of these Terms.
• Financial losses from gaming — as gaming is inherently risky and winnings are not guaranteed.

To learn more about gaming-related risks and stay informed, please read our Responsible Gaming Guide.

good 111 reserves the right to temporarily suspend or permanently close an account without prior notice in the following circumstances:

• A clear breach of any clause of these Terms.
• Evidence of fraud, deception, or system manipulation.
• If age-related information is found to be false.
• Suspicious activity involving financial misuse or money laundering.
• Threatening behaviour towards other members or staff of the platform.

You may also close your account at any time through the support team. If applicable wagering requirements have not been met at the time of account closure, the bonus balance will be forfeited. However, any valid deposited and won balance will be returned to you.

good 111 places the highest importance on protecting your personal information. Data collected at registration — name, mobile number, date of birth, etc. — is used solely to provide the platform's services.

Your data is not sold to third parties. In limited and necessary cases, data may be shared with trusted partners for payment processing or fraud prevention. Full details on how data is collected, stored, and used can be found in our Privacy Policy.

good 111 reserves the right to update these Terms at any time. Members will be informed in advance of significant changes — via email or platform notifications.

Continuing to use the platform after changes have been made will be taken as acceptance of the new Terms. If you do not agree with the new Terms, please contact the support team to close your account.

The "Last updated" date at the top of this page always indicates the date of the most recent version.

If you have any questions or feedback about these terms and conditions, please contact the good 111 support team. Our service is available 7 days a week, 24 hours a day:

• Live chat: Instant support is available through the chat button on any page of the platform.
• Email: [email protected]

The support team can assist in both Bengali and English. For general information about good 111, visit our About Us page.