good 111 FAQ — Deposits, Withdrawals, Bonus and Security

Find answers to the most common questions from Bangladeshi players about depositing and withdrawing money, welcome bonus terms, account security and BPL betting — all in one place.

SSL Encryption bKash · Nagad · Rocket Bangla Support For ages 21+

How to Withdraw

Below are detailed answers to the questions that most commonly come up when withdrawing from good 111. For more information, see the Terms and Conditions page.

good 111 processes withdrawals 7 days a week, 24 hours a day. Whether it is night or Friday–Saturday, the processing time is the same — funds typically reach your bKash, Nagad or Rocket wallet within 10 to 45 minutes. If there is a slight delay on a holiday, let us know via live chat.

good 111 only approves withdrawals to a bKash, Nagad, Rocket or Upay number that is registered in your own name and linked to your account. Sending funds to someone else's number is not possible — this protects your account and prevents financial fraud.

In most cases a request moves from Pending to Approved shortly after submission. If it stays Pending for more than 45 minutes, contact good 111's 24/7 live chat and provide your transaction ID. The minimum withdrawal amount is ৳800 — requests below this amount will not be processed.

To withdraw winnings earned from a bonus, the wagering requirement must be met first. For example: if you receive a ৳1,200 bonus on a ৳1,000 deposit, you must place a total of ৳1,200 × 20 = ৳24,000 in bets before the bonus balance becomes withdrawable. Your cash balance can be withdrawn at any time.

good 111 supports withdrawals by bank transfer. You can send funds to major Bangladeshi commercial banks including Dutch-Bangla Bank, BRAC Bank and Islami Bank. The bank details on your account must be your own, and the minimum withdrawal amount is ৳800.

Deposits

good 111 accepts deposits via the most popular mobile wallets and banking methods in Bangladesh. Before you start playing slots or at good 111 Casino, read through the questions below.

The minimum deposit is ৳300 for all payment methods. Whether you use bKash, Nagad, Rocket, Upay or bank transfer, the same minimum applies. Deposits below this amount will not be accepted by the system.

Deposits are usually credited to your account within a few minutes. If your balance has not appeared after 15 minutes, send a screenshot of your payment and the transaction ID to good 111's live chat. Always verify that you are sending to the correct merchant number.

Log in to good 111, go to the deposit page and select bKash, then enter the amount. Send the funds via "Send Money" or "Pay Bill" in the bKash app to the merchant number shown by the system. Use the reference number displayed on the page — this ensures your balance is credited quickly.

good 111 does not apply any separate processing charge on deposits. However, your mobile banking provider (such as bKash or Nagad) may deduct their own transaction fee — check the terms of the relevant service for details.

Welcome Bonus

Before claiming good 111's 120% welcome bonus, read the questions below carefully, especially those relating to the wagering requirement.

The wagering requirement for good 111's welcome bonus is bonus amount × 20. Example: if you receive a ৳1,200 bonus on a ৳1,000 deposit, you must place a total of ৳1,200 × 20 = ৳24,000 in bets. Only the bonus portion counts toward the calculation, not the original deposit. Both winning and losing bets count toward completing the wagering requirement.

good 111 bonuses have a set expiry period. The specific deadline is shown at the time you claim the bonus in your account. Generally, if the wagering is not completed within the specified number of days, any unused bonus balance will expire. You can find details of your active bonus in the "Promotions" section of your account.

No. good 111's welcome bonus is available only once, on each player's first deposit. If the same person attempts to claim this bonus by opening multiple accounts, all accounts may be closed. After the first deposit, regular promotions and good 111 VIP cashback remain available.

Yes, you can request cancellation of an active bonus via live chat. However, if a bonus is cancelled, all winnings earned from that bonus will also be cancelled — only the original cash balance will remain. Discuss the matter with good 111 support before making a decision.

Open a new account from the good 111 Login page, go to the deposit page and make your first deposit of at least ৳300. Select the bonus option at the time of deposit and a 120% bonus, up to a maximum of ৳15,000, will be added automatically. Example: a deposit of ৳25,200 gives a ৳15,000 bonus and a total balance of ৳40,200, with wagering of ৳15,000 × 20 = ৳3,00,000.

Stay Safe

Account and financial security is good 111's top priority. You can find more advice on the Responsible Gaming page.

No — never. No good 111 staff member or support agent will ever ask for your OTP, bKash/Nagad/Rocket PIN or password. If anyone asks for this kind of information, it is a scam — disconnect immediately and report it via live chat.

Yes. good 111 uses SSL (Secure Socket Layer) encryption technology, which keeps all data between your browser and the server secure. Payment information and personal data are stored separately. You can find more details in the Privacy Policy.

Choose a password of at least 8 characters that combines uppercase and lowercase letters, numbers and special characters (such as @, #, !). Do not use your name, date of birth or simple sequences (123456). Do not use your good 111 password on any other site, and change it regularly.

Always verify the correct domain good-111.cam in your browser — there may be fake sites with similar names. Check for the padlock (🔒) icon and green HTTPS in the browser address bar. Do not log in by clicking links on social media or from unknown sources — type the address directly into your browser.

Contact good 111's 24/7 live chat or email right away and request a temporary lock on your account. Then change your password and also change the PIN on your linked mobile wallet. If there are any suspicious transactions, send screenshots to support.

BPL and International Matches

Find answers here to common questions about betting on the Bangladesh Premier League (BPL), T20 World Cup and other international cricket. For a full guide, go to the good 111 Cricket Betting page.

An accumulator (multi-bet) combines multiple selections into a single bet — all selections must win for you to get a return. Example: if three selections have decimal odds of 1.40, 1.70, and 1.80, the combined odds are 1.40 × 1.70 × 1.80 = 4.28 (approximately), so a ৳100 bet returns ৳428 — but if any one selection loses, you lose the full ৳100.

In decimal odds, the total return is stake × odds. Example: if Team B's odds of winning are 1.75, a ৳500 bet returns ৳875 (৳375 profit + original ৳500 stake); if Team B loses, you lose ৳500. These numbers are examples only — live odds change constantly.

Yes. good 111 offers an in-play or live betting option where you can place bets after a match has started. For BPL, the T20 World Cup or any international match, odds change with every over and wicket. Use the Live section to take advantage of rapidly shifting odds.

The most popular cricket markets among Bangladeshi players are: Match Winner, Toss Winner, Top Batter, Top Wicket-Taker, Innings Total Runs (Over/Under), and Runs Per Over. Particularly for Bangladesh Tigers matches, these markets offer highly competitive odds.

good 111 keeps betting open year-round on international cricket, IPL, T20 World Cup, ODI series and Test matches. There are also opportunities to bet on football, tennis and other sports — there is no gap in play beyond the BPL season.

Have more questions? We're always here

If you didn't find the answer to your problem above, good 111's support team is available 24 hours a day, 7 days a week in both Bengali and English. You'll get an instant response on live chat, and you can describe your issue in detail via email.

Email: [email protected]

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